Thank you for shopping with Gopixelr. We want you to be thrilled with your new purchase. However, if an item is faulty or you have an issue, we’re here to help.
Standard Return Policy
Should you receive an item that is faulty, damaged, or incorrect, please contact us within 15 days of delivery, and we will arrange for a replacement or a full refund. While we hope it doesn’t come to that, we will make the entire process as smooth as possible.
To be eligible for a return, the following conditions must be met:
- The item must be unused and in the same condition that you received it.
- The item must be in its original, undamaged packaging.
Inspection and Refund Process
Once we receive your returned item, we will inspect it and notify you that it has been received. After the inspection is complete, we will immediately notify you of the status of your refund.
If your return is approved, we will initiate a refund to your original method of payment.
Return Delivery Costs
You will be responsible for paying the delivery costs associated with returning your item. Delivery costs are non-refundable.
If you have any questions or need to start the return process, please do not hesitate to contact us.
